Refund policy
For any return, refund, or order-related concerns, please contact us at rtfclient@gmail.com. To help us process your request efficiently, please include:
- Your order number
- Photos or videos of the issue (if applicable)
- A brief description of the problem
Customers may request a return or refund within 30 days after the order has been delivered. However, for issues related to:
- Misprinted items
- Damaged products
- Defective items
- Lost packages
Claims should ideally be submitted within 7 days of delivery to allow for faster investigation and resolution.