Refund policy

For any return, refund, or order-related concerns, please contact us at rtfclient@gmail.com. To help us process your request efficiently, please include:

  • Your order number
  • Photos or videos of the issue (if applicable)
  • A brief description of the problem

Customers may request a return or refund within 30 days after the order has been delivered. However, for issues related to:

  • Misprinted items
  • Damaged products
  • Defective items
  • Lost packages

Claims should ideally be submitted within 7 days of delivery to allow for faster investigation and resolution.